Dorothy & Theodore Multi-Vendor Marketplace

Design and custom WooCommerce development for large multi-vendor marketplace

Dorothy and Theodore website on macbook pro

The Dorothy & Theodore team approached me with an existing multi-vendor marketplace website built on the CS Cart platform. They were having difficulties with a few technical things but making no progress on getting them fixed. After chatting about their problems, and their ongoing requirements, we put together a re-platforming plan to move the site away from CS Cart and across to WordPress and WooCommerce, utilising an existing WordPress plugin to provide the required marketplace functionality.

Taking advantage of the platform migration, the Dorothy & Theodore team also opted for a redesign. We designed a fresh new WordPress theme to accompany the WooCommerce development, featuring existing branding assets and colours but with a more consistent look and feel across the site; the redesign brought together both the e-commerce and community/blog elements, solidifying the browsing and buying experience as one continuous journey.

Migrating from CS Cart to WordPress wasn’t without its pitfalls. CS Cart repeatedly fell over when we tried to extract vendor and product data from it, which left us having to export information in tiny batches bit by bit. To process this data in a format that WordPress, WooCommerce and the multi-vendor platform understood meant writing a custom import utility and gradually feeding our data in.

To give the same level of product customisation to customers that the vendors were used to and expected from WordPress, I wrote a bespoke WooCommerce add-on to provide the ability to create “custom fields” on products, allowing them to choose product personalisation options that were independent from price-affecting WooCommerce-based variations.

Late in the development I realised that the multi-vendor platform we’d chosen was impacting upon WooCommerce filters, preventing the bespoke personalisation functionality from working, so re-platformed again to an alternative multi-vendor solution. This additional work meant the project didn’t meet its original deadline, but overall gave a much better experience for the vendor, the customer and the admin team and meant the bespoke WooCommerce plugin development worked as it was supposed to – a worthy trade-off.

If you’d like to chat about custom WooCommerce development, or how I can improve your WordPress website, get in touch.

Why hire Jem for your WordPress project?

  • 5 5

    Magiboards has been working with Jem for 9 years. She single handedly developed and continues to maintain the Magiboards’ website. Our brief to Jem was to design something which we can easily update ourselves. This has worked very well, leaving our budget to be spent on continually adding new areas to the website.

    An excellent web programmer, Jem understands what we are trying to achieve and always delivers. I would highly recommend Jem to any company wishing to use her services.

  • 5 5

    We needed a quick refresh of our website, which is heavily used by prospective and existing parents, staff and pupils. We needed to make sure that our site was flexible to appeal to all our end users and showcased our school. Working with Jem, I was able to quickly turn my thoughts into a brief, and then into a final product.

    Jem clearly knows what she is doing with WordPress, and her work showcases her considerable knowledge and no nonsense approach. I intend to use her again, when required, and would recommend her to others looking for a developer who knows WordPress inside out.

  • 5 5

    I was close to giving up after 8 years as a blogger. No matter what I did or who I got to help me, the hacker was one step ahead. That is until I enlisted the help of Jem Turner who managed to rid my blog of hacks and give me the confidence to blog again.

  • 5 5

    Working with Jem has been nothing but a pleasure. From the get go she was friendly and understanding. She knew exactly what I wanted and already had a plan in place from the first phone call!

    She kept to the schedule she laid out and was very transparent the whole way through and I cannot recommend her enough. Even when problems arised (admittadly my own fault) she sorted them out without a fuss. She responded to every question I had in a professional and curteous manner.

    I will definitely be using her in the future for any WordPress work than I need.

Why I love working with WordPress

I've been using WordPress since the heady days of version 1.0 and developing WordPress websites commercially since version 1.5 (released in 2005!)